Technology
issues that affect your business
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Crafts & Technology: Friends or Foes?
Can you attract younger consumers by embracing
technology?
by PC Smart (January 16, 2006)
For the past few years, I have been writing about how technology
is infiltrating the creative industry. Slowly but surely every area
of crafting has been touched in some way by a software program,
Internet site, or new print media. From programs such as PC Stitch
to the Electric Quilt software, the how-to aspect of our industry
has benefitted from DVDs, CDs and downloads. Crafters can get
patterns online at 2 a.m. on the Lion Brand Yarn site or chat with a
scrapper in Australia on a message board. Retailers can reach out to
their customer base 24/7 with their website. Product information,
techniques, and project ideas are just some of the things being
offered on sites such as Michaels.com and Archivers online.
Manufacturers have gotten into the act with consumer-based galleries
where crafters upload images of their projects. Many companies run
large scale contests where internet surfers can click and vote for
the winner. And yet, so many of you are still worried computers will
put traditional crafting into a shallow grave.
What is fueling this fear? Digital Scrapbooking is the big bad
wolf blowing at the door of the paper companies. The rise in
popularity of digital scrapping has led many to wonder if it is
poised to take over or if it'sjust a niche in the overall scrap
population. There are stories about scrappers who gave away or sold
all of their "stash" and went digital. Download sites are
cropping up all over the Internet. Digital designers create products
that require no investment other than a computer and some image
software. Purchases are made via websites where the only exchange of
goods is virtual. Sounds ominous, doesn’t it?
Take a deep breath; the future of crafting does not lie solely in
the hard drive of a personal computer or in cyberspace. Technology
is being integrated into crafting the same way computerized sewing
machines were a few years back. Instead of seeing technology as
replacing traditional crafting, you should be viewing it as the bait
for a younger generation – a generation that has never known life
without computers, printers or scanners. A generation that will
hardly remember film cameras or life without personal electronics
such as cell phones or iPods. By speaking their language, you invite
them into a whole new world of creativity previously thought of as
frumpy or cute.
The key here is to speak their language. Incorporate tech into
designs that are based in traditional supplies – hybrid crafting,
if you will. So many scrappers jazz up their photos in Photoshop,
type up their journaling, print it all on their home printers, and
yet reach for paper to create the actual page. Quilters are creating
their own fabric designs, printing them on cotton poplin, and
piecing them into traditional quilts. Even beaders can now use
software to design their patterns, print out the chart and a
shopping list, and head out to the bead shop for supplies.
The crossover crafter blends today’s technology with yesterday’s
supplies to create the techniques of tomorrow. Hiring designers that
speak tech is key to attracting this new breed of crafter. Having
projects that showcase your products along with some creative
technology might tempt them to make a trip out to the local craft
store.
Retailers have been fearful that they would have to carry
high-end supplies and equipment to bring in these new age crafters.
Not at all. Offer customers some creative printing media such as
inkjet decals, transfers and fabric. Bring in some new blood to
teach about creative scanning and printing techniques. Have a local
photographer give classes in digital photography. Teachers are
easier to find than you might imagine – look to the community
schools and colleges. Sponsor a tech day and have a local camera
store set up some printers and scanners to show customers how to
scan and correct their old photos. Cross marketing will allow you to
have a tech presence without the inventory.
Don’t run from technology, embrace it. Instead of viewing it as
the downfall of traditional supplies, see it as the secret to
bringing in the younger, hip and trendy crafter. They are eager to
embrace new ways of expressing themselves, but want it on their
terms. If it looks like their mom’s crafts, it is not likely to
appeal to them. Step into the 21st century of creativity.
Note: PC Smart is the Co-Editor of Creative TECHniques magazine,
a new quarterly publication published by All American Crafts that
will premier on newsstands in May. Email her at editors@creativetechniquesmag.com
and see her at the CHA show. For advertising info, email Tamara
Hanes at thanes@allamericancrafts.com
or call 888-781-4486. To read her previous columns for CLN,
click on the titles in the right-hand column. To comment on the
craft/technology issue, email CLN at mike@clnonline.com.
xxx